10 Qualities of Successful General Managers

General managers play an important role within an organization. Whereas a manager is typically responsible for one department, the general manager typically leads the strategic planning and direction of a company. It’s a critical role and one that requires a person with exceptional qualities. Here are ten of the qualities that all successful general managers share:

1. Optimism: A positive attitude is infectious in the same way that negativity can be contagious. Approaching each day, each employee, each challenge, and each project with optimism communicates a sense of confidence and dependability. Genuine optimism boosts morale and naturally leads to happier employees, increased productivity, lower turnover rates, a better product, and more satisfied customers.

2. Creativity: It is the indefinable quality of successful general managers and the spark that ignites their employees to do great things. Approaching business challenges in new and creative ways can lead to unimagined results that propel the company forward.

3. Conflict-resolution skills: As important as it is for general managers to be seen as part of the team, employees also look to them to resolve disputes quickly and fairly. An effective general manager can spot conflicts before they get out of hand and have the ability to resolve unforeseen conflicts as they arise.

4. Curiosity: Having a natural curiosity is another important quality of successful general managers. In addition to acquiring as much knowledge as possible about their industry and products/services, they ask their employees a lot of questions to see what makes them tick and how they can be better managers.

5. Action-oriented: Successful general managers think and react quickly to situations in the workplace. Being flexible and inclusive in decision-making demonstrates a respect for all opinions and decisive action inspires employees to get behind the desired goal.

6. Ability to remain calm: General managers face many different challenges and decisions on a daily basis. One of the fastest ways to lose the confidence and respect of employees is to have a quick temper and to make rash decisions without having all of the facts. Subordinates need to believe their leader has a plan-even in the direst of circumstances.

7. Ability to coach: The most successful general managers are also good coaches. They recognize and reinforce the talents of employees and, at the same time, observe areas of improvement which can be addressed in both informal and formal coaching sessions.

8. Listening skills: The importance of truly listening to employees is often overlooked. Being a good listener means taking the time to give employees their full attention, communicating their understanding of the situation and/or their needs, offering a possible solution, and encouraging continuous feedback.

9. Communication skills: Successful general managers have to wear many hats and effectively communicate with people in all areas of the organization, from their direct subordinates and bosses to front-line employees and clients.

10. Sense of humor: You can’t underestimate the importance of levity in the workplace. A good boss who is able to joke around with employees and generally create a fun atmosphere will help reduce stress, improve morale, and boost productivity.

Products That Every General Retail Store Should Keep in Stock

If you are the owner of a retail store, then you probably often take stock of what you have in store, what sells and what doesn’t. There are certain products that most people purchase regularly from a general retail store. That means that you need to ensure that you stock these items in order to close the sale.

Which products should every general retail store keep in stock?

Toothpaste. As simple as it sounds, a general retailer should have sufficient stock of toothpaste. There should be a variety of brands, from Colgate to Aquafresh. Everyone has to brush their teeth and many times people go on holiday or business trips then they forget to pack toothpaste. In such cases they will quickly run to the nearest general retailer to buy toothpaste. If you have their favourite brand in store, they will buy it then and there. Also keep stock of toothbrushes, just in case.

Variety of Snacks. As mentioned in the previous paragraph, customers will come in to the store for one thing but will leave with more. Everybody loves snack items whether it is a chocolate or a pack of chips, you need to keep a variety of quick snack products in your store. Preferably near the cash register where the customer has to wait in the queue. This is good time to sell to the customer’s snack desire as they will make the impulse decision while standing in line to pay.

Shampoo and Conditioner. Keeping these items in stock will keep your customers coming back. Many people don’t stock up on these products and only realise that they need more when they run out of shampoo and conditioner. Then they run to a reasonably priced retailer to make their purchase.

Deodorant and Roll On. Deodorising products are always required by customers. Keep an assortment of sprays and roll-on’s for male and female customers. Each customer will have their own preferred scents. If you have it in stock, they will easily make the decision to buy it.

Body Lotion. If a female customer comes in to your store to buy deodorant and roll on, they will most likely want to purchase body lotion to complete their cleaning regiment.

If you keep these items in stock, you will not only sell the product that the customer came in for, but you may even sell additional products such as snacks, sweets and chocolates or any other enticing product.

General Wholesale – Great Tips For a Newbie in Establishing a General Wholesale Clothing Business

Many entrepreneurs online are tired of making affiliates as their major source of income. They want to venture more on a lucrative business having great benefits for them. They are now interested in establishing business online where they can sell their own products. That is why most of them engaged in having their own general wholesale clothing business. Plus, they also acquire reliable dropshipping services because this is very helpful for their business. According to them, dropshipping is the most secure and profitable option for their business. If you are not a member in this kind of business, but still you can get many help and facilities online. The advantage of a wholesale clothing business is that you have your own brands and own products to sell online. In general wholesale, you can select from few good options such as ladies wear, children’s clothing, maternity clothes, and many other more niches of clothing products. In addition to that, you can also purchase clothing accessories which will be very useful for your business plus, it can generate good income for you. So, if you are looking for a good business, then the best one to start with is establishing a general wholesale clothing business online.

First thing you need to do is storing all good information about your different clothes you are selling online. These information needs to be factual and that will greatly persuade potential customers to look and purchase your products. You can also put graphical presentation or pictures of your apparels in order to grab the interests of you customers. This is one way of greatly increasing your sale because it is a fact that once buyers like what they see, they will get it. You can also categorized your general wholesale products in to the different sub niches of wholesale clothing in order for your customers to easily look for the kinds of clothes they want to buy. Plus, if you have your own dropshippers, then it will be really easy for your business to grow.

Once you started with this, there will be no stopping to it. General wholesale business is not as easy as it looks but if you know your way in your business and follow helpful tips, surely your business will progress in no time.

What Type of Digital Product Should You Create?

Digital products are increasingly the top choice of consumers. Whether it’s something as simple as a Kindle book or something more complicated like a video tutorial, digital products are increasingly being chosen. But what type of digital product should you create? Here are some of the major types and their associated pros and cons.

Kindle Books

If you’ve got a word processor then you can type away and let Amazon handle the conversion process into a Kindle format.

Which means that you’ve got an easy conversion process. All you need to do is come up with the content.

Amazon also handle all the sales and distribution. Sure, they take a commission for that, but within their preferred price range of $2.99 to $9.99, they’ll give you a generous 70% commission most of the time.

The negative is the price point of most Kindle books. Lots sell for 99 cents and that only pays out 35% royalties. So if you think you can be another John Locke and sell over a million sub-dollar Kindle books then you’ll make a decent income. But for mere mortals, selling a few dozen or even a few hundred low price Kindle books a month won’t allow you to quit your day job.

PDF eBooks

These are usually priced higher than Kindle books and you get more flexibility with layout (Kindles don’t even accept basic formatting such as tabs or bullet points).

PDFs are usually sold from your own site, so your “royalty” can be as high as 100% of the retail price, give or take payment fees. So a $7 PDF will earn you about the same as selling a $9.99 Kindle book. And chances are that it will be an easier sale from your own site rather than competing with hundreds or even thousands of other books on Amazon.

And if you can get as much as $17 or $27 (not that difficult, honest) then you’d need to be priced at $50 and above on Kindle to get the same earnings.

Which is long way of saying that if your information can sell for more than $7 then you should strongly consider selling it from your own site.

Audio programs

Back before the internet happened, these were the main way of distributing information products.

I’m not old enough to remember (honest!) but, originally, Nightingale Conant sold their audio programs on LP records. They then progressed to audio cassettes and then CDs and DVDs.

Audio products are generally higher priced than printed books or eBooks.

They have the added convenience that they are the only digital product that is truly independent. You can listen to them on your computer, anywhere else in your home or anywhere out of your home. So they can be listened to whilst jogging, commuting to work, driving or even being flown on a plane (except during takeoff and landing, of course).

So there’s a high level of convenience with audio programs and, for that, they generally command a higher price.

Video programs

In much the same way as a DVD typically sells for more than a CD, video programs generally command a higher price than any of the other formats we’ve discussed.

With today’s modern software and even a modestly specified computer, videos can be rendered quite fast. Sure, not as fast as audios, but still not too slow either.

There are also a wide range of options for video programs. You don’t need a camera to produce them – none of the products I’ve produced have been made with a video camera.

Instead, you can use software to record your voice and either screenshots or Power Point style presentations.

These work well as people can see what’s happening, rather than having to guess as they have to do when listening to an audio or scroll through screenshots as they’d have to do with an eBook.

Most things benefit from being able to see what’s happening as well as hear it described.

Which is why video generally commands a higher price point and are generally better accepted than the other digital product formats we’ve examined.